Frequently Asked Questions

Find answers to common questions about using Clapyy. If you need further assistance, please visit our Contact Us page.

General Questions

Clapyy is a social app that allows you to meet new people through real-time chat and high-quality audio and video calls.

Yes, the core features of Clapyy, including matching and chatting, are free to use. Some premium features may require in-app purchases.

Clapyy is intended for adults aged 18 and older. We have a strict policy against use by minors.

Yes, we use industry-standard encryption to protect your data. Real-time calls are transmitted over secure channels and are not stored.

You can report a user directly from their profile or within the chat screen. Our moderation team reviews all reports.

You can delete your account through the Settings menu in the App. For more details, see our Data Deletion page.

Ensure you have a stable internet connection and that you've granted the App permission to access your camera and microphone.

Please ensure you are using the latest version of the App. If the problem persists, try clearing the App cache or reinstalling.